Role-specific training course
Lingly turns your workplace language, customer scenarios, policies, and role expectations into a focused course.
Upskill frontline teams when communication is holding performance back
Lingly helps employers give staff practical English training for customer conversations, complaints, team updates, safety language, and workplace confidence.
Weak workplace English is costing your frontline teams
When staff do not have enough practical English for the situations they face every day, the cost shows up in manager time, customer experience, and progression.
01
Customers and colleagues get less clarity
Small misunderstandings can turn into repeated questions, slower service, missed details, or avoidable frustration.
02
Managers carry the communication load
Supervisors spend time rephrasing instructions, checking messages, handling escalations, and filling confidence gaps.
03
Good staff stay underused
People with strong work ethic and role knowledge can still be held back from more responsibility because English is the blocker.
04
Generic training does not reach the job
Classroom English rarely gives enough practice with complaints, service language, safety phrases, handovers, or product explanations.
What Lingly gives your operations team
Lingly gives staff role-specific English practice and gives managers evidence before changing responsibilities, shifts, or progression plans.
AI speaking practice
Staff record answers, practise real conversations, and repeat tasks until they can respond more clearly.
Private answer feedback
Lingly gives feedback on clarity, tone, vocabulary, and whether the answer fits the workplace situation.
English (UK) 
Shqip 
العربية 
اردو 
Español 
Français 
Polski 
Română English (UK) Shqip العربية اردو Español Français Polski Română 
हिन्दी 
Italiano 
日本語 
한국어 
Português 
Türkçe 
Українська 
Tiếng Việt हिन्दी Italiano 日本語 한국어 Português Türkçe Українська Tiếng Việt First-language support
Translations and explanations help learners understand workplace English without getting stuck on instructions.
Listening exercises
Learners practise accents, instructions, informal phrasing, and checks they are likely to hear during shifts.
Manager dashboard
Managers can see starts, activity, course progress, and learner evidence before deciding the next step.
What staff practise
The course is built around the moments that decide whether staff can communicate clearly and confidently at work.
Customer conversations
Greeting people, answering simple questions, explaining options, and checking understanding.
Team and supervisor updates
Listening for instructions, shift changes, priorities, task details, and manager feedback.
Messages and records
Writing short updates, handover notes, absence messages, incident notes, and simple workplace records.
Difficult conversations
Handling complaints, explaining delays, apologising clearly, and staying professional under pressure.
Safety and escalation
Reporting a concern, explaining what happened, following procedures, and asking for urgent support.
Workplace tone
Using polite requests, professional phrasing, indirect language, and sector-specific vocabulary.
Proof from workplace English programmes
Lingly is already used by learners and managers who need practical English for real work, not generic classroom language.
In five weeks, one learner practised far more than they would have in a weekly class and no longer needed Google Translate in support sessions.
Ryan Clayton
Manager
Lingly helped me see my mistakes, proofread properly, and write in a more professional way.
Felicia
Learner
Other employers told me to build my confidence, but they did not show me how. This was the first practical training I had received.
Michael
Learner
Lingly helped me use the right workplace language, explain myself more clearly, and choose better words in difficult conversations.
Dumi
Learner
Lingly's AI picked up on things I had not noticed. It showed where the wording was off, so I could talk the learner through a better way to say it.
Ruth
Manager
It helped me learn how to interact with other people and practise the language I need in real conversations.
Biju
Learner
Getting started with Lingly
Start with a staff group where communication is holding back confidence, service, or progression, then review evidence before the next step.
-
Step 1
Choose the cohort
Select staff whose role performance, customer confidence, written updates, or progression is being limited by English.
-
Step 2
Build the role course
Lingly turns your workplace scenarios, policies, customer language, and role expectations into a focused English course.
-
Step 3
Invite learners
Staff practise on a phone, tablet, or laptop in short sessions around shifts, breaks, and home life.
-
Step 4
Review progress
Managers review activity, confidence, and learner evidence before changing responsibilities, shifts, or support plans.
No setup fees. No contracts. Cancel anytime.
Start with one candidate group, then add learners when you are ready. Each licence includes the course, dashboard, tracking, and support.
£99
per learner per quarter
- Bespoke course design
- Central admin dashboard
- Progress tracking and analytics
- Unlimited guided learning
- 24/7 access
- Mobile-friendly access
- Regular content updates
- Priority support
Volume discounts and PO-based purchasing available
Questions and answers
Which staff should start with Lingly?
Start with staff who are good at the role but are held back by spoken English, listening confidence, written updates, customer conversations, or workplace vocabulary.
Does this replace our internal training?
No. Lingly is a workplace English layer around your existing training, policies, and role expectations.
Can the course use our workplace scenarios?
Yes. The course can include your customer situations, role expectations, policies, product language, handover notes, safety phrases, and workplace tone.
How much time do learners need?
Most teams set a rhythm of 10 to 20 minutes a day. Learners can practise on a phone, tablet, or laptop, so training can fit around shifts and home life.
What does the manager dashboard show?
Managers can see who has started, who is active, daily average practice, course progress, and learner activity. The dashboard helps teams review progress with evidence.
Can we start small?
Yes. You can start with one site, one role group, or one team before a wider rollout.
Help frontline staff communicate with more confidence
Talk to Lingly about the teams where English is limiting service, confidence, or progression.