Workplace English training for adult social care teams

Lingly builds role-specific English courses for care teams, so international workers can practise care instructions, documentation, handovers, family conversations, and safety language.

Lingly admin dashboard showing programme engagement, participant status, and progress evidence.
Lingly home screen showing today's practice task.

What teams usually try before Lingly

Language apps, classes, and translation tools can all help. The gap is that staff still need daily practice with the words, accents, instructions, and conversations they meet in adult social care work.

01

Generic language apps

They can help with general vocabulary, but they do not prepare staff for shift instructions, customer questions, workplace tone, or safety language.

02

Local college or tutor classes

They can help motivated learners, but fixed times, travel, and generic course content make them hard to run across a working team.

03

Translation tools

They can solve a sentence in the moment, but they do not build listening confidence, spoken fluency, or judgement in live workplace conversations.

04

Colleague or manager translation

It keeps the shift moving, but it adds manager workload and leaves the same communication gap in place for the next shift.

What Lingly gives your team

Lingly helps frontline teams practise the English they need at work. We build training around your roles, materials, and real conversations, then give managers a simple way to track progress.

See our approach
Lingly course screen for role-specific English. Lingly learner home screen showing today's practice task.

A course built for your organisation

Lingly turns your roles, vocabulary, procedures, and common conversations into a workplace English course for your staff.

Lingly speaking practice screen. Lingly listening practice screen. Lingly writing practice screen.

Practice every skill

Learners practise the language they need to hear, say, read, and write at work, using exercises built around real workplace tasks.

Lingly feedback screen after completing a practice task. Lingly roleplay conversation screen with workplace English practice.

Roleplay with personalised feedback

Staff can practise realistic conversations, make mistakes privately, and get feedback on clarity, tone, vocabulary, and confidence.

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Support in the learner’s first language

Explanations and translations help learners understand workplace English without forcing them to learn English only through English.

Keisha

Hiya love, absolutely chomping at the bit for a cuppa. You fancy one, like?

Listen
What does this mean?

UK accents and workplace phrasing

Lingly helps staff practise the accents, informal phrases, and professional language they are likely to hear at work in the UK.

Lingly manager dashboard showing learner practice and progress.

Manager visibility

Managers can see who has started, who is active, who is falling behind, and where learners are building confidence over time.

What staff practise

You choose what goes into the course. Lingly builds around your roles, materials, and standards. These are examples of the moments adult social care teams typically want staff to practise.

Understanding a handover

Practise listening for changes in mood, medication, mobility, nutrition, and family requests.

Writing a care note

Turn a real care interaction into clear notes that a colleague or manager can understand.

Speaking with a family member

Build confidence answering questions, giving updates, and asking for clarification.

Reporting a concern

Practise calm, direct language for safeguarding, incidents, and escalation.

Following a care plan update

Practise changes to routines, personal preferences, equipment, nutrition, and mobility support.

Speaking in supervision

Build language for asking questions, discussing progress, and explaining where support is needed.

Overcoming the language barrier

Lingly is not trying to turn staff into perfect English speakers. The aim is more practical: staff understand more of what is said on shift, practise the language of their role, ask for help sooner, and need less manager intervention around recurring communication gaps.

81%

Average enrolment rate across active Lingly programmes

99%

Staff approval recorded in app feedback

11.4K

Average spoken words per active cohort in existing Lingly programmes

5.2 weeks

Average time before seeing results

Proof from real care programmes

Care notes are clearer now. Managers no longer have to chase staff for missing details because the written updates explain what happened.

Karen

Karen

Manager

This is very good platform for me to learn how to interact with other people, especially elderly people.

Biju

Biju

Learner

One staff member had barely used English since school. Now she speaks confidently in full sentences with residents and their families.

Minu

Minu

Manager

My English have improved, when talking to residents, it makes a very big sense now to me. When talking to residents, it won't be difficult or maybe I have to repeat myself twice for them to hear me.

Miriam

Miriam

Learner

In five weeks Mustafa did four times the hours he'd have done in a weekly ESOL class and no longer needs Google Translate for our sessions. We'd never have got that from a classroom, no chance.

Ryan Clayton

Ryan Clayton

Manager

It helped me become a senior carer. Now I can handle more reports, leadership, and supervision.

Agatha

Agatha

Learner

As seen in

Home Care Insight
Inspired to Care
Inspired to Care

The problem

The Language Barrier Causes 9 out of 10 Service User Complaints

"They gave him a double dose one day in error! It was hard communicating with them as most of the carers spoke broken English."

Medication errors due to poor communication

"Instructions on how to mobilise my mum from her neurological physio were ignored... The staff did not communicate well with my mum and rarely spoke."

Missed care instructions and social isolation

"My husband, a stroke survivor, has trouble understanding some of them because of a lack of English speakers."

Communication barriers with vulnerable patients

Read our research →

"Using lingly helps you understand more of patient needs or who you are caring for. It helps you to understand their needs and how to relate to them. And by doing this, you can see them coming out of their shell. Trying to relate to you, talk to you, open up."

Agatha
Lingly Participant

How easy it is to start

Start where communication costs the most manager time, then expand when the early results are clear.

  1. Choose the staff who need support

    Start with the people whose communication affects confidence, safety, service, or manager time.

  2. Lingly builds your bespoke course

    We turn your organisation’s roles, documents, phrases, and conversations into practical English lessons.

  3. Invite learners onto the platform

    Learners get 24/7 access and can practise in short sessions around their shifts.

  4. Track progress and confidence

    Managers can see usage, progress, and where learners are building workplace confidence.

No setup fees. No contracts. Cancel anytime.

Start with a small pilot, then add learners when you are ready. Each licence includes the course, dashboard, tracking, and support.

Book a demo

£99

per learner per quarter

  • Bespoke course design
  • Central admin dashboard
  • Progress tracking and analytics
  • Unlimited guided learning
  • 24/7 access
  • Mobile-friendly access
  • Regular content updates
  • Priority support

Volume discounts and PO-based purchasing available

Questions & Answers

What English level do care workers need before starting?

Lingly can support mixed levels. The first lessons help identify where a learner is confident and where they need simpler practice, then future tasks adapt around that.

Can staff use Lingly around shifts?

Yes. Learners can practise on a phone, tablet, or laptop for short daily sessions. Many employers use 10 to 20 minutes a day as the target.

Can the course include our care procedures?

Yes. The course can include your common care conversations, documentation needs, safety language, handover patterns, and role-specific vocabulary.

How do managers track progress?

Managers use the dashboard to see last active date, daily average practice, course progress, and areas where a learner may need support.

What English level do learners need before they start?

Lingly can support mixed levels. The course can begin with simpler listening, speaking, vocabulary, and confidence-building tasks, then adapt as learners progress.

What does Lingly need from us to build the course?

Lingly needs the roles you want to support and examples of the workplace language staff need: common conversations, instructions, safety language, policies, scripts, menus, products, or procedures. The course is then built around that material.

How much time do learners need each week?

Most teams set a rhythm of 10 to 20 minutes a day. Staff can practise on a phone, tablet, or laptop, so the training can fit around shifts rather than fixed classroom times.

Can we start with a pilot before a wider rollout?

Yes. A common rollout is one site, department, or learner group first. Managers can then review engagement, learner feedback, and whether the course is covering the right workplace situations.

What does the manager dashboard show?

Managers can see who has started, who is active, daily average practice, course progress, and learner activity. The dashboard is there so support does not rely on guesswork.

Can the course cover safety or compliance language?

Yes. Lingly can build practice around the language staff need for safety instructions, policies, escalation, reporting, checks, and role-specific procedures.

How much does it cost?

Lingly is £99 per learner per quarter. That includes 24/7 access, unlimited practice during the access period, the bespoke course, manager dashboard, progress tracking, and support.

Build a role-specific English course for your adult social care team

Talk to Lingly about the roles, scenarios, and learners you want to support.