Empowering Frontline Teams with Clearer Communication

In the UK's Adult Social Care sector, clear communication is paramount. Yet, language barriers can create significant challenges, especially with the vital role of international staff. Standard English tests like IELTS often don't capture the practical communication skills essential for day-to-day care work. This can lead to misunderstandings, impact care quality, and contribute to staff and resident stress – in fact, many complaints regarding home carers are linked to communication difficulties.

At Lingly, we understand these challenges deeply. As individuals who have experienced the complexities of workplace communication in new language environments, this issue is personal for us. After speaking with hundreds of care providers, we saw a pressing need for a better way to support international care workers with the specific English skills they need to thrive.

Traditional language classes often miss the mark. They may not fit into busy shift schedules, can be generic, and rarely focus on the precise vocabulary and scenarios encountered daily in a care setting. This means valuable staff may not be getting the targeted support they need to communicate with confidence and precision.

That's why we created Lingly – an English training and certification platform built *specifically* for the demands of Adult Social Care. We go beyond general English, focusing on the real-world communication skills your care workers use every day. Our AI-powered platform helps identify specific areas for improvement in critical skills like understanding instructions, conveying information clearly, and using appropriate care-specific vocabulary.

Lingly provides a learning experience that is tailored to each individual, accessible on-demand, and can even offer guidance in the learner's native language. We concentrate on practical communication for situations like 'Team Meetings & Handovers' and 'Care Documentation,' ensuring your team learns relevant language that directly applies to their roles and aligns with Care Certificate Standards.

Care providers across the UK are already seeing the Lingly difference. We're proud to help improve care workers' English proficiency and confidence, with positive results reported from Cornwall to Bradford.

We believe that every care worker deserves the tools to communicate effectively, and every individual receiving care deserves to be understood. Lingly is committed to empowering your team, enhancing care quality, and fostering a more confident and competent workforce.

Book a demo today to see how lingly can transform workplace communication for your care team.

— Harry & Henry