Henry Popiolek IELTS vs. Reality: Language Tests Fail to Prepare Care Workers
Data from 40 care worker assessments shows that IELTS doesn't equip international care workers with the skills needed for effective on-the-job communication.
Research
Explore our latest research into the language barrier in adult social care and other sectors.
Henry Popiolek Henry Popiolek The Language Crisis in UK Home Care
Nearly 9 in 10 complaints about home carers in the UK involve communication. Learn why the language barrier is the root cause.
Henry Popiolek Healthcare Language Barriers: Evidence and Impact
An examination of how language barriers affect patient care, staff effectiveness, and potential solutions in healthcare settings.
Harry Bendix-Lewis Addressing Language Challenges in Hospitality
Data-driven strategies for hospitality leaders to overcome language barriers, improve service quality, and retain staff.